Compare Hair Loss Telehealth Providers in Australia 2026

Medically Reviewed By:
Dr. Tal Rapke
Last Updated:

Hair loss telehealth services in Australia put you in contact with a clinician online to assess thinning or shedding and access treatment where appropriate. This Medicompare guide compares leading providers, the treatment types they offer, prescription options, whether bulk billing is available for eligible consults and more.

Hair Loss Telehealth Providers

1
Best App
Hola Health
Hola Health
4.9
💲Price: From $5.99 ⏳Waiting: 24/7 Hair Loss Consults With 15-Minute Wait

2
Prime Medic
Prime Medic
4.8
💲Price: Doctor-Led Hair Treatment From $21.99 ⏳Waiting: Very Short

3
Pilot
4.6
💲Price: $20 consult + free follow-ups. ⏳Waiting: Generally within 24 hours.

4
Best Prices
Instant Scripts
InstantScripts
3.9
💲Price: Hair Loss Prescriptions From $24.90 ⏳Waiting: Speak To A Doctor Within 60 Minutes

5
Doctors On Demand
DoctorsOnDemand
3.7
💲Price: $19.80 - $120 ⏳Waiting: Within 15 minutes

6
Mosh
4.2
💲Price: $24–$349/mo (Price match available) ⏳Waiting: N/A.

7
24-7 MedCare
3.6
💲Price: Telehealth GP Consults For Hair Loss From $49 Within ⏳Waiting: Inconsistent (minutes to hours)

8
Hub Health
Hub Health
3.5
💲Price: From $24.95 ⏳Waiting: Several hours

9
Click for Health
3.0
💲Price: Male Hair Loss Consults From $19 ⏳Waiting: Within business hours

10
medicomp-burst-health
Burst Health
3.0
💲Price: From $29.95 ⏳Waiting: 2-4 business days

11
Greencare
3.0
💲Price: From $59 ⏳Waiting: Several hours to few days

12
simple-online-doctor
Simple Online Doctor
2.2
💲Price: Online Hair Loss Assessments For $25 ⏳Waiting: 2 business days

 

Main Hair Loss Services Available Via Telehealth Banner

Main Hair Loss Services Available Via Telehealth

Across Australian providers, telehealth for hair loss generally starts with an online intake form, then a video or phone consult where a clinician reviews your symptoms, pattern of hair loss and relevant medical history.

Ongoing care is typically handled through follow-up telehealth reviews, repeat prescriptions where clinically appropriate, and escalation to pathology or a specialist when symptoms are unusual, rapid, or suggest an underlying medical cause.

prescription-refill

Common Hair Loss Prescriptions Online

Telehealth providers prescribe hair loss medicine based on the needs and clinical history of a person after conducting a clinical study, which can include finasteride, dutasteride, or minoxidil.

In individuals with male pattern baldness (androgenetic alopecia), some of the services expressly mention finasteride or dutasteride as a prescribed treatment and may even consider topical or oral treatment, depending on the appropriateness and risk factors discussed in the consultation.

Male Pattern Baldness

Male Pattern Baldness Telehealth Care

The telehealth assessment in the case of male pattern baldness places more emphasis on the normal course and pattern of recession or thinning of the crown [1]. Although, family history and other factors may affect diagnosis and treatment.

The treatment plan usually includes prescription medicine and topical therapy. Monitoring and follow-up can be performed by regular consultations to assess progress, tolerability, and the need to increase or decrease dosage.

alopecia

Alopecia Telehealth Consultations

One of the main causes of hair loss is alopecia [2]. Alopecia can be supported by telehealth consultations and there is a wide variety of options for alopecia online doctors in Australia. The clinician will usually record the pattern and rate of hair loss to rule out the presence of infectious or autoimmune characteristics, and during the consultation will identify whether further investigations, treatment, or expert input is needed.

If necessary, the clinician can order tests relating to thyroid functioning; assessment measures are habitually utilised in work-ups of alopecia. This can include a hair-pull test and microbiological tests when infection is suspected.

Follow-up is almost always handled by further consultation to assess the response and decide whether to refer to dermatology telehealth hair loss providers or not in cases of persistent, severe, or those that have an ambiguous diagnosis.

Dermatology

Dermatology Telehealth for Hair Loss

In general, dermatology-based telehealth focuses on specialist evaluation of scalp and follicular diseases. They are commonly used when the diagnosis is unclear, when the pattern is not normal or when specific therapies are under consideration.

Some online hair loss clinics offer treatments that include both medication, procedure, and supportive therapies, with treatments like follicular unit extraction-based hair transplantation under the guidance of registered medical practitioners. Furthermore, non-surgical treatments like low-level light therapy and platelet-derived treatments can be administered by clinicians as supplements.

Follow-ups in such environments are generally considered as continued management that is in line with the chosen therapy form and the response of the patient in the long run.

female-hair-thinning

Female Hair Thinning and Hormonal Hair Loss

Hair loss in women can stem from a variety of possible causes. Treatment can be topical or oral prescription, as discussed with the patient during the consultation.

Telehealth follow-ups are generally available to monitor the patient’s progress. Clinicians can request pathology if the patient shows signs of nutritional deficiency.

The practical difference between the providers is often whether they put a priority on guided investigation before the medication or prescription of the medication as a first line, especially with sudden symptoms or broader changes in health.

General Hair Loss Consultations

General Hair Loss Consultations

General hair loss telehealth consultations can be offered to patients with early thinning, progressive shedding, or inconclusive patterns. The main goal is to identify the possible causes, as well as the need for medication, research, lifestyle change, or referral.

Clinicians often assess lifestyle and external factors like chronic stress, nutritional deficiencies, traction of tight hairstyles, and harsh hair treatments. They can also screen to check for any existing medical conditions which may affect treatment.

Hair Loss Telehealth Providers - Full Reviews

Here you’ll find a brief overview of some of the top hair loss telehealth providers in Australia, taking into account the treatment progress, ongoing support, eligibility and more.

Hair Loss at Prime Medic


Prime Medic offers consultations with clinicians instead of specialised hair loss programs to treat hair loss. a clinician will assess your symptoms and consider the possible contributory factors. The program is designed in a way that it will provide preliminary visits with a doctor or a medical practitioner. Consequently, it permits the identification of appropriateness and the need for intervention in accordance with your presentation. Follow-up care can be handled through repeat visits to evaluate the progress.

Prime Medic
24/7 Doctor Assessments For Hair Loss Support
💲Price: Doctor-Led Hair Treatment From $21.99 ⏳Waiting: Very Short

Hair Loss at Mosh


Mosh, also a well-known brand for weight loss, offers a hair loss service aimed primarily at Australian men who are looking for clinically approved treatment without going to a physical clinic. The process begins with a short online assessment, followed by a telehealth consultation with an independent doctor or nurse if treatment is considered appropriate.

Treatment plans are worked out taking into account factors such as the individual’s stage of hair loss, lifestyle, and requirements Ongoing support is available through messaging, allowing patients to report side effects or concerns. Where necessary, treatment can be adjusted by the clinical team. Mosh positions its service as a remote option for accessing clinically recognised hair loss treatments under medical supervision.

Premium Hair Loss Solutions With Price Match Guarantee
💲Price: $24–$349/mo (Price match available) ⏳Waiting: N/A.

Hair Loss at Pilot


Pilot provides an online hair loss service designed for men experiencing early signs of hair thinning. The process starts with an online questionnaire, which is reviewed by an Australian-registered medical practitioner before any treatment is prescribed.

If approved, a personalised treatment plan is created and medications are delivered directly to the patient in discreet packaging. 

Pilot focuses on prescription treatments commonly used in clinical hair loss management and offers ongoing follow-ups through its platform. The service is available as a convenient telehealth option for men who want medical guidance and treatment without physically going to a clinic.

Personalised Hair Loss Treatment Under $1/Day
💲Price: $20 consult + free follow-ups. ⏳Waiting: Generally within 24 hours.

Hair Loss at Hola Health


Hola Health is a telehealth-powered consultation service that manages hair loss and offers 24/7 consultations with Australian registered doctors and health practitioners. During a Hola Health consultation, your eligibility for treatment is assessed by discussing the pattern and timing of shedding or thinning, as well as probable causes. Access to consultations and prescriptions, where clinically justified, allows your doctor to follow up, assess your progress and revise the plan over time.

Hola Health
Bulk Billed Hair Loss Options Available 24/7
💲Price: From $5.99 ⏳Waiting: 24/7 Hair Loss Consults With 15-Minute Wait

Hair Loss at InstantScripts


InstantScripts offers a web-based support platform in hair loss treatment. This allows patients to access a prescription course and contact a doctor at any moment with their hair loss issues. To determine suitability, clinicians examine your medical history and the information given regarding your loss of hair. If such treatment is deemed necessary, you’ll receive your prescriptions through an electronic script (eScript) sent to your phone and email. The follow-up is also provided by InstantScripts, during which physicians will discuss your progress, analyse any side effects and modify the treatment plan if necessary.

Instant Scripts
Fast Hair Loss Scripts Sent To Your Phone
💲Price: Hair Loss Prescriptions From $24.90 ⏳Waiting: Speak To A Doctor Within 60 Minutes

Hair Loss at Doctors on Demand


Doctors on Demand provides telehealth consultations for male hair loss, with access via on-demand video appointments or scheduled sessions. For hair loss, doctors complete a clinical style review of symptoms and the pattern of thinning. Diagnosis and treatment are handled through individualised medical advice. This includes prescriptions, referrals, and other supporting documentation provided when clinically appropriate and at the doctor’s discretion.

Doctors On Demand
24/7 Video Consults For Hair Loss Support
💲Price: $19.80 - $120 ⏳Waiting: Within 15 minutes

Hair Loss at 24-7 Medcare


24-7 Medcare covers hair loss through a GP consult that starts with a clinical review and a check of relevant medical history, followed by targeted testing if needed. Diagnosis can include a hair pull test, swabs for microscopy if infection is suspected, and blood tests such as thyroid function. The approach is focused around addressing underlying contributors, limiting progression, and supporting regrowth, with care decisions guided by the findings from the assessment and investigations.

Speak To A Doctor About Hair Loss Online
💲Price: Telehealth GP Consults For Hair Loss From $49 Within ⏳Waiting: Inconsistent (minutes to hours)

Hair Loss at Hub Health


Hub Health offers men’s hair loss care through an online pathway that starts with pre-screening questions to check potential eligibility. This is then followed by a phone consultation with an Australian-based clinician to review hair loss concerns and relevant medical history, followed by a discussion of a personalised treatment plan during which the clinician may prescribe medications at their discretion. Ongoing support is included as part of the model, with ongoing medical support referenced alongside flexible treatment options and continued clinician involvement over time.

Hub Health
Discreet Hair Loss Treatment Delivered To You
💲Price: From $24.95 ⏳Waiting: Several hours

Hair Loss at Click for Health


The Click for Health treatment plan includes a clinician assessment, medical advice, prescription for hair loss clinical necessity, and ordering investigations through pathology referral or blood tests. The follow-up is supported by the constant access to the online consultations, such as being available during the post-standard hours. One of the main advantages of using Click for Health is their focus on the formal clinical governance and the safe provision of care, which also includes AHPRA-registered doctors.

Male Hair Loss Consults Available Until Midnight
💲Price: Male Hair Loss Consults From $19 ⏳Waiting: Within business hours

Hair Loss at Burst Health


Burst Health offers a program aimed at providing online treatment for hair loss. The process starts with a brief online questionnaire. This aims to obtain data about a patient, his/her health history and particular concerns about the issue of hair loss. A hair loss online doctor or nurse practitioner registered in Australia reviews the online questionnaire and can ask follow-up questions to adjust the online treatment plan. After the clinical review is completed, the clinician decides on a treatment plan and prescribes medication if needed, which will then be discreetly delivered. Follow-up care is continuous, supported by a subscription-based approach.

medicomp-burst-health
Discreet Home Delivery For Hair Loss Plans
💲Price: From $29.95 ⏳Waiting: 2-4 business days

Hair Loss at Greencare


Greencare provides confidential telehealth consultation with regards to alopecia. The assessment is completed through online booking and a consultation with a qualified physician. The symptoms and relevant medical history then are analysed to identify the appropriate treatment. If medication is clinically justified, the practitioner can prescribe it and send the prescription and any other necessary documentation to be delivered to a pharmacy near you. This is aided by continued access to clinicians and follow-up consultations as required.

Comprehensive Hair Loss Assessment And Pharmacy Support
💲Price: From $59 ⏳Waiting: Several hours to few days

Hair Loss at Simple Online Doctor


Simple Online Doctor offers clinically guided programs for hair loss treatment. Following an initial online evaluation, you’ll have a short appointment with a doctor to determine your suitability for treatment, depending on the symptoms and relevant medical history. If the clinician decides on treatment, it is prescribed and later checked and dispensed by a pharmacist. This provider includes ongoing support in the form of constant clinical supervision by clinicians and trained pharmacists.

simple-online-doctor
Doctor And Pharmacist Checked Hair Plans
💲Price: Online Hair Loss Assessments For $25 ⏳Waiting: 2 business days

 

Why Choose Hair Loss Telehealth?

Why Choose Hair Loss Telehealth?

Using telehealth for hair loss is quite popular in Australia. Here’s why:

convenience-and-flexibility

Convenience and accessibility

Online hair loss treatment is an obvious way to access clinical care without travelling or leaving work. A consultation may often be done quickly, even after hours at some providers.

comfort-and-privacy

Privacy and discretion

Many patients prefer telehealth because the consultation process is private, so the issues related to hair loss can be discussed from the comfort of their homes.

accessibility

Access to top brands and specialists

Telehealth can make a wide range of providers available to anyone. This includes, for example, access to specialists in case of a complex presentation or a diagnostically uncertain situation.

Ongoing support via online consultations

Ongoing support via online consultations

Patients will generally have access to follow-up consultation, review of progress, and repeat prescriptions when clinically appropriate, helping the patient to stay on a plan that is being monitored by a professional rather than self-treating.

bulk-billing

Bulk billing availability

Some telehealth providers provide bulk-billed consultations to qualified patients and certain types of appointments. This is usually confirmed during the intake or when making the booking.

personalised-treatment

Personalised treatment plans

Online treatment for hair loss often involves the use of a symptom history of a patient, the pattern of shedding or thinning, and relevant medical history to guide a customised plan instead of a standardised one.

Hair Loss Telehealth Providers Compared

Brand

Pricing

Bulk Billing Availability

Working hours

Hair Loss Programs offers

Waiting Times

Ease of Use

Booking Link

Prime Medic

Prime Medic

$21.99 - $37.49

Yes

24/7, although the site states that doctors’ specific 24/7 availability can vary depending on demand and scheduling

Doctor assessment first

Medication and referral support

Treatment guided by cause

Online consult access

Very short

Very easy

Book now

Hola Health

Hola Health

$5.99 - $63

Yes

24/7

24/7 clinician consults

Scripts and referrals

Bulk billed options

Pharmacy delivery available

15 min

Very easy

Book now

instant-scripts

InstantScripts

$19 - $89

No

24/7 for consultations, 7 am to midnight every day for customer service

Online hair loss requests

24/7 doctor support

eScript to phone

Delivery options available

15 - 60 min

Acceptable

Book now

doctors-on-demand

Doctors on Demand

$19.80 - $120

Yes

24/7, some services only during business hours Mon-Fri 8 am to 6 pm (GC-based)

24/7 hair loss consults

History and eligibility review

Prescriptions and referrals

Ongoing doctor access

Within 15 minutes

Very easy

Book now

24-7 Medcare

24-7 MedCare

$49-$75

No

Even though the website claims 24/7 availability, the GPs are present from Monday to Friday, 8 am to 6 pm, Saturday, 8 am to Midday (AEDT)

Clinical assessment and history

Blood tests and screening

Cause based treatment plans

Referral if needed

Inconsistent (minutes to hours)

Acceptable

Book now

hubhealth-circle

Hub Health

$24.95-$49

No

Scheduled telehealth appointments between 8 am and 8 pm AEST – waiting time within a few hours if urgent. Priority appointments available for members

Eligibility screening quiz

Phone clinician consultation

Personalised treatment plans

Discreet delivery support

Several hours

Acceptable

Book now

Click for Health

Click for Health

$19 - $99

No

8 am to midnight Monday to Sunday

Male hair loss consults

Online scripts and repeats

Pathology and referrals

After hours telehealth

Within business hours

Acceptable

Book now

Burst Health

Burst Health

$29.95-$119.95

No

Customer support phone hours are from Monday to Friday from 9 am to 9 pm.

Online hair loss questionnaire

Doctor or NP review

Compounded treatment options

Discreet home delivery

2 - 4 business days

Slow wait times

Book now

Greencare

Greencare

$59 - $1,560

No

Monday to Friday, 9 am to 5 pm

Confidential hair loss consults

Doctor led assessment

Pharmacy fulfilment pathway

Discreet medication delivery

Several hours to few days

Slow wait times

Book now

Simple Online Doctor

Simple Online Doctor

$25

No

Monday to Friday 8.30am to 5pm

Online assessment and consult

Doctor and pharmacist checks

Discreet partner pharmacy

Ongoing program support

2 business days

Slow wait times

Book now

Prime Medic

Prime Medic

Pricing

$21.99 - $37.49

Bulk Billing Availability

Yes

Working hours

24/7, although the site states that doctors’ specific 24/7 availability can vary depending on demand and scheduling

Hair Loss Programs offers

Doctor assessment first

Medication and referral support

Treatment guided by cause

Online consult access

Waiting Times

Very short

Ease of Use

Very easy

Booking Link

Hola Health

Hola Health

Pricing

$5.99 - $63

Bulk Billing Availability

Yes

Working hours

24/7

Hair Loss Programs offers

24/7 clinician consults

Scripts and referrals

Bulk billed options

Pharmacy delivery available

Waiting Times

15 min

Ease of Use

Very easy

Booking Link

instant-scripts

InstantScripts

Pricing

$19 - $89

Bulk Billing Availability

No

Working hours

24/7 for consultations, 7 am to midnight every day for customer service

Hair Loss Programs offers

Online hair loss requests

24/7 doctor support

eScript to phone

Delivery options available

Waiting Times

15 - 60 min

Ease of Use

Acceptable

Booking Link

doctors-on-demand

Doctors on Demand

Pricing

$19.80 - $120

Bulk Billing Availability

Yes

Working hours

24/7, some services only during business hours Mon-Fri 8 am to 6 pm (GC-based)

Hair Loss Programs offers

24/7 hair loss consults

History and eligibility review

Prescriptions and referrals

Ongoing doctor access

Waiting Times

Within 15 minutes

Ease of Use

Very easy

Booking Link

24-7 Medcare

24-7 MedCare

Pricing

$49-$75

Bulk Billing Availability

No

Working hours

Even though the website claims 24/7 availability, the GPs are present from Monday to Friday, 8 am to 6 pm, Saturday, 8 am to Midday (AEDT)

Hair Loss Programs offers

Clinical assessment and history

Blood tests and screening

Cause based treatment plans

Referral if needed

Waiting Times

Inconsistent (minutes to hours)

Ease of Use

Acceptable

Booking Link

hubhealth-circle

Hub Health

Pricing

$24.95-$49

Bulk Billing Availability

No

Working hours

Scheduled telehealth appointments between 8 am and 8 pm AEST – waiting time within a few hours if urgent. Priority appointments available for members

Hair Loss Programs offers

Eligibility screening quiz

Phone clinician consultation

Personalised treatment plans

Discreet delivery support

Waiting Times

Several hours

Ease of Use

Acceptable

Booking Link

Click for Health

Click for Health

Pricing

$19 - $99

Bulk Billing Availability

No

Working hours

8 am to midnight Monday to Sunday

Hair Loss Programs offers

Male hair loss consults

Online scripts and repeats

Pathology and referrals

After hours telehealth

Waiting Times

Within business hours

Ease of Use

Acceptable

Booking Link

Burst Health

Burst Health

Pricing

$29.95-$119.95

Bulk Billing Availability

No

Working hours

Customer support phone hours are from Monday to Friday from 9 am to 9 pm.

Hair Loss Programs offers

Online hair loss questionnaire

Doctor or NP review

Compounded treatment options

Discreet home delivery

Waiting Times

2 - 4 business days

Ease of Use

Slow wait times

Booking Link

Greencare

Greencare

Pricing

$59 - $1,560

Bulk Billing Availability

No

Working hours

Monday to Friday, 9 am to 5 pm

Hair Loss Programs offers

Confidential hair loss consults

Doctor led assessment

Pharmacy fulfilment pathway

Discreet medication delivery

Waiting Times

Several hours to few days

Ease of Use

Slow wait times

Booking Link

Simple Online Doctor

Simple Online Doctor

Pricing

$25

Bulk Billing Availability

No

Working hours

Monday to Friday 8.30am to 5pm

Hair Loss Programs offers

Online assessment and consult

Doctor and pharmacist checks

Discreet partner pharmacy

Ongoing program support

Waiting Times

2 business days

Ease of Use

Slow wait times

Booking Link

Frequently Asked Questions About Hair Loss

While this is a matter of personal preference, the best providers will provide you with a clinician-led assessment, clear follow-up pathways, and an easy way to escalate to tests or specialist referral when your pattern of hair loss is not straightforward.

Telehealth most commonly supports prescription medications where appropriate, plus clinical guidance on contributing factors and next steps if tests are needed.

Yes. From what I’ve seen, you canreceive finasteride, dutasteride, and minoxidil prescriptions online, through telehealth, if a clinician assesses you as suitable and decides a prescription is clinically appropriate.

It usually starts with a review of your history and the pattern of thinning to confirm it fits male pattern baldness, then treatment and monitoring are managed through follow-up consults.

Yes, women can access telehealth assessment and treatment options, with clinicians often focusing on potential underlying causes before locking in a plan.

Bulk billing can be available with some providers for eligible consult types, but it varies, so make sure to always check at booking.

Many cases can be managed via telehealth, but I would expect a clinician to recommend an in-person visit or tests if your symptoms are sudden, severe, or suggest an underlying medical issue.

Reputable services will treat hair loss as confidential healthcare, use secure platforms, and often support discretion through private consults and careful handling of prescriptions and delivery.

Typically, by filling out an online booking followed by an intake form or questionnaire. These are usually followed a phone or video consult with the clinician who reviews suitability.

Most platforms will issue an eScript after the consult, if deemed necessary, which you can fill at a pharmacy or through the provider’s partnered pharmacy, depending on the service.

Conclusion

Telehealth has made hair loss care in Australia far easier to access by letting you complete an initial assessment and speak with a clinician from home, often without the delays that come with in-person appointments.

Treating hair loss via telehealth also suits people who want a more private, discreet pathway to discuss thinning or shedding and, if appropriate, begin a treatment plan. With multiple Australian providers offering different clinical hair loss treatment plans, patients can choose between straightforward consults, structured hair loss programs, and pathways that can escalate to testing or specialist input when needed.

Overall, telehealth gives you more flexibility in how you seek support, while keeping treatment decisions tied to clinician review and follow-up over time.