Hair loss telehealth services in Australia put you in contact with a clinician online to assess thinning or shedding and access treatment where appropriate. This Medicompare guide compares leading providers, the treatment types they offer, prescription options, whether bulk billing is available for eligible consults and more.
Compare Hair Loss Telehealth Providers in Australia 2026
- Main Telehealth Services
- Providers - Full Reviews
- Prime Medic
- Mosh
- Pilot
- Hola Health
- InstantScripts
- Doctors on Demand
- 24-7 Medcare
- Hub Health
- Click for Health
- Burst Health
- Greencare
- Simple Online Doctor
- Why Choose Hair Loss Telehealth?
- Hair Loss Telehealth Providers Compared
- FAQs
- Conclusion
- Hair Loss Articles
- References
Hair Loss Telehealth Providers

Main Hair Loss Services Available Via Telehealth
Across Australian providers, telehealth for hair loss generally starts with an online intake form, then a video or phone consult where a clinician reviews your symptoms, pattern of hair loss and relevant medical history.
Ongoing care is typically handled through follow-up telehealth reviews, repeat prescriptions where clinically appropriate, and escalation to pathology or a specialist when symptoms are unusual, rapid, or suggest an underlying medical cause.
Common Hair Loss Prescriptions Online
Telehealth providers prescribe hair loss medicine based on the needs and clinical history of a person after conducting a clinical study, which can include finasteride, dutasteride, or minoxidil.
In individuals with male pattern baldness (androgenetic alopecia), some of the services expressly mention finasteride or dutasteride as a prescribed treatment and may even consider topical or oral treatment, depending on the appropriateness and risk factors discussed in the consultation.
Male Pattern Baldness Telehealth Care
The telehealth assessment in the case of male pattern baldness places more emphasis on the normal course and pattern of recession or thinning of the crown [1]. Although, family history and other factors may affect diagnosis and treatment.
The treatment plan usually includes prescription medicine and topical therapy. Monitoring and follow-up can be performed by regular consultations to assess progress, tolerability, and the need to increase or decrease dosage.
Alopecia Telehealth Consultations
One of the main causes of hair loss is alopecia [2]. Alopecia can be supported by telehealth consultations and there is a wide variety of options for alopecia online doctors in Australia. The clinician will usually record the pattern and rate of hair loss to rule out the presence of infectious or autoimmune characteristics, and during the consultation will identify whether further investigations, treatment, or expert input is needed.
If necessary, the clinician can order tests relating to thyroid functioning; assessment measures are habitually utilised in work-ups of alopecia. This can include a hair-pull test and microbiological tests when infection is suspected.
Follow-up is almost always handled by further consultation to assess the response and decide whether to refer to dermatology telehealth hair loss providers or not in cases of persistent, severe, or those that have an ambiguous diagnosis.
Dermatology Telehealth for Hair Loss
In general, dermatology-based telehealth focuses on specialist evaluation of scalp and follicular diseases. They are commonly used when the diagnosis is unclear, when the pattern is not normal or when specific therapies are under consideration.
Some online hair loss clinics offer treatments that include both medication, procedure, and supportive therapies, with treatments like follicular unit extraction-based hair transplantation under the guidance of registered medical practitioners. Furthermore, non-surgical treatments like low-level light therapy and platelet-derived treatments can be administered by clinicians as supplements.
Follow-ups in such environments are generally considered as continued management that is in line with the chosen therapy form and the response of the patient in the long run.
Female Hair Thinning and Hormonal Hair Loss
Hair loss in women can stem from a variety of possible causes. Treatment can be topical or oral prescription, as discussed with the patient during the consultation.
Telehealth follow-ups are generally available to monitor the patient’s progress. Clinicians can request pathology if the patient shows signs of nutritional deficiency.
The practical difference between the providers is often whether they put a priority on guided investigation before the medication or prescription of the medication as a first line, especially with sudden symptoms or broader changes in health.
General Hair Loss Consultations
General hair loss telehealth consultations can be offered to patients with early thinning, progressive shedding, or inconclusive patterns. The main goal is to identify the possible causes, as well as the need for medication, research, lifestyle change, or referral.
Clinicians often assess lifestyle and external factors like chronic stress, nutritional deficiencies, traction of tight hairstyles, and harsh hair treatments. They can also screen to check for any existing medical conditions which may affect treatment.
Hair Loss Telehealth Providers - Full Reviews
Here you’ll find a brief overview of some of the top hair loss telehealth providers in Australia, taking into account the treatment progress, ongoing support, eligibility and more.
Hair Loss at Prime Medic
Prime Medic offers consultations with clinicians instead of specialised hair loss programs to treat hair loss. a clinician will assess your symptoms and consider the possible contributory factors. The program is designed in a way that it will provide preliminary visits with a doctor or a medical practitioner. Consequently, it permits the identification of appropriateness and the need for intervention in accordance with your presentation. Follow-up care can be handled through repeat visits to evaluate the progress.
Hair Loss at Mosh
Mosh, also a well-known brand for weight loss, offers a hair loss service aimed primarily at Australian men who are looking for clinically approved treatment without going to a physical clinic. The process begins with a short online assessment, followed by a telehealth consultation with an independent doctor or nurse if treatment is considered appropriate.
Treatment plans are worked out taking into account factors such as the individual’s stage of hair loss, lifestyle, and requirements Ongoing support is available through messaging, allowing patients to report side effects or concerns. Where necessary, treatment can be adjusted by the clinical team. Mosh positions its service as a remote option for accessing clinically recognised hair loss treatments under medical supervision.
Hair Loss at Pilot
Pilot provides an online hair loss service designed for men experiencing early signs of hair thinning. The process starts with an online questionnaire, which is reviewed by an Australian-registered medical practitioner before any treatment is prescribed.
If approved, a personalised treatment plan is created and medications are delivered directly to the patient in discreet packaging.
Pilot focuses on prescription treatments commonly used in clinical hair loss management and offers ongoing follow-ups through its platform. The service is available as a convenient telehealth option for men who want medical guidance and treatment without physically going to a clinic.
Hair Loss at Hola Health
Hola Health is a telehealth-powered consultation service that manages hair loss and offers 24/7 consultations with Australian registered doctors and health practitioners. During a Hola Health consultation, your eligibility for treatment is assessed by discussing the pattern and timing of shedding or thinning, as well as probable causes. Access to consultations and prescriptions, where clinically justified, allows your doctor to follow up, assess your progress and revise the plan over time.
Hair Loss at InstantScripts
InstantScripts offers a web-based support platform in hair loss treatment. This allows patients to access a prescription course and contact a doctor at any moment with their hair loss issues. To determine suitability, clinicians examine your medical history and the information given regarding your loss of hair. If such treatment is deemed necessary, you’ll receive your prescriptions through an electronic script (eScript) sent to your phone and email. The follow-up is also provided by InstantScripts, during which physicians will discuss your progress, analyse any side effects and modify the treatment plan if necessary.
Hair Loss at Doctors on Demand
Doctors on Demand provides telehealth consultations for male hair loss, with access via on-demand video appointments or scheduled sessions. For hair loss, doctors complete a clinical style review of symptoms and the pattern of thinning. Diagnosis and treatment are handled through individualised medical advice. This includes prescriptions, referrals, and other supporting documentation provided when clinically appropriate and at the doctor’s discretion.
Hair Loss at 24-7 Medcare
24-7 Medcare covers hair loss through a GP consult that starts with a clinical review and a check of relevant medical history, followed by targeted testing if needed. Diagnosis can include a hair pull test, swabs for microscopy if infection is suspected, and blood tests such as thyroid function. The approach is focused around addressing underlying contributors, limiting progression, and supporting regrowth, with care decisions guided by the findings from the assessment and investigations.
Hair Loss at Hub Health
Hub Health offers men’s hair loss care through an online pathway that starts with pre-screening questions to check potential eligibility. This is then followed by a phone consultation with an Australian-based clinician to review hair loss concerns and relevant medical history, followed by a discussion of a personalised treatment plan during which the clinician may prescribe medications at their discretion. Ongoing support is included as part of the model, with ongoing medical support referenced alongside flexible treatment options and continued clinician involvement over time.
Hair Loss at Click for Health
The Click for Health treatment plan includes a clinician assessment, medical advice, prescription for hair loss clinical necessity, and ordering investigations through pathology referral or blood tests. The follow-up is supported by the constant access to the online consultations, such as being available during the post-standard hours. One of the main advantages of using Click for Health is their focus on the formal clinical governance and the safe provision of care, which also includes AHPRA-registered doctors.
Hair Loss at Burst Health
Burst Health offers a program aimed at providing online treatment for hair loss. The process starts with a brief online questionnaire. This aims to obtain data about a patient, his/her health history and particular concerns about the issue of hair loss. A hair loss online doctor or nurse practitioner registered in Australia reviews the online questionnaire and can ask follow-up questions to adjust the online treatment plan. After the clinical review is completed, the clinician decides on a treatment plan and prescribes medication if needed, which will then be discreetly delivered. Follow-up care is continuous, supported by a subscription-based approach.
Hair Loss at Greencare
Greencare provides confidential telehealth consultation with regards to alopecia. The assessment is completed through online booking and a consultation with a qualified physician. The symptoms and relevant medical history then are analysed to identify the appropriate treatment. If medication is clinically justified, the practitioner can prescribe it and send the prescription and any other necessary documentation to be delivered to a pharmacy near you. This is aided by continued access to clinicians and follow-up consultations as required.
Hair Loss at Simple Online Doctor
Simple Online Doctor offers clinically guided programs for hair loss treatment. Following an initial online evaluation, you’ll have a short appointment with a doctor to determine your suitability for treatment, depending on the symptoms and relevant medical history. If the clinician decides on treatment, it is prescribed and later checked and dispensed by a pharmacist. This provider includes ongoing support in the form of constant clinical supervision by clinicians and trained pharmacists.

Why Choose Hair Loss Telehealth?
Using telehealth for hair loss is quite popular in Australia. Here’s why:
Convenience and accessibility
Online hair loss treatment is an obvious way to access clinical care without travelling or leaving work. A consultation may often be done quickly, even after hours at some providers.
Privacy and discretion
Many patients prefer telehealth because the consultation process is private, so the issues related to hair loss can be discussed from the comfort of their homes.
Access to top brands and specialists
Telehealth can make a wide range of providers available to anyone. This includes, for example, access to specialists in case of a complex presentation or a diagnostically uncertain situation.
Ongoing support via online consultations
Patients will generally have access to follow-up consultation, review of progress, and repeat prescriptions when clinically appropriate, helping the patient to stay on a plan that is being monitored by a professional rather than self-treating.
Bulk billing availability
Some telehealth providers provide bulk-billed consultations to qualified patients and certain types of appointments. This is usually confirmed during the intake or when making the booking.
Personalised treatment plans
Online treatment for hair loss often involves the use of a symptom history of a patient, the pattern of shedding or thinning, and relevant medical history to guide a customised plan instead of a standardised one.
Hair Loss Telehealth Providers Compared
|
Brand |
Pricing |
Bulk Billing Availability |
Working hours |
Hair Loss Programs offers |
Waiting Times |
Ease of Use |
Booking Link |
|
Prime Medic |
$21.99 - $37.49 |
Yes |
24/7, although the site states that doctors’ specific 24/7 availability can vary depending on demand and scheduling |
Doctor assessment first Medication and referral support Treatment guided by cause Online consult access |
Very short |
Very easy | |
|
Hola Health |
$5.99 - $63 |
Yes |
24/7 |
24/7 clinician consults Scripts and referrals Bulk billed options Pharmacy delivery available |
15 min |
Very easy | |
|
InstantScripts |
$19 - $89 |
No |
24/7 for consultations, 7 am to midnight every day for customer service |
Online hair loss requests 24/7 doctor support eScript to phone Delivery options available |
15 - 60 min |
Acceptable | |
|
Doctors on Demand |
$19.80 - $120 |
Yes |
24/7, some services only during business hours Mon-Fri 8 am to 6 pm (GC-based) |
24/7 hair loss consults History and eligibility review Prescriptions and referrals Ongoing doctor access |
Within 15 minutes |
Very easy | |
|
24-7 MedCare |
$49-$75 |
No |
Even though the website claims 24/7 availability, the GPs are present from Monday to Friday, 8 am to 6 pm, Saturday, 8 am to Midday (AEDT) |
Clinical assessment and history Blood tests and screening Cause based treatment plans Referral if needed |
Inconsistent (minutes to hours) |
Acceptable | |
|
Hub Health |
$24.95-$49 |
No |
Scheduled telehealth appointments between 8 am and 8 pm AEST – waiting time within a few hours if urgent. Priority appointments available for members |
Eligibility screening quiz Phone clinician consultation Personalised treatment plans Discreet delivery support |
Several hours |
Acceptable | |
|
Click for Health |
$19 - $99 |
No |
8 am to midnight Monday to Sunday |
Male hair loss consults Online scripts and repeats Pathology and referrals After hours telehealth |
Within business hours |
Acceptable | |
|
Burst Health |
$29.95-$119.95 |
No |
Customer support phone hours are from Monday to Friday from 9 am to 9 pm. |
Online hair loss questionnaire Doctor or NP review Compounded treatment options Discreet home delivery |
2 - 4 business days |
Slow wait times | |
|
Greencare |
$59 - $1,560 |
No |
Monday to Friday, 9 am to 5 pm |
Confidential hair loss consults Doctor led assessment Pharmacy fulfilment pathway Discreet medication delivery |
Several hours to few days |
Slow wait times | |
|
Simple Online Doctor |
$25 |
No |
Monday to Friday 8.30am to 5pm |
Online assessment and consult Doctor and pharmacist checks Discreet partner pharmacy Ongoing program support |
2 business days |
Slow wait times |
Prime Medic
Pricing
$21.99 - $37.49
Bulk Billing Availability
Yes
Working hours
24/7, although the site states that doctors’ specific 24/7 availability can vary depending on demand and scheduling
Hair Loss Programs offers
Doctor assessment first
Medication and referral support
Treatment guided by cause
Online consult access
Waiting Times
Very short
Ease of Use
Very easy
Booking Link
Hola Health
Pricing
$5.99 - $63
Bulk Billing Availability
Yes
Working hours
24/7
Hair Loss Programs offers
24/7 clinician consults
Scripts and referrals
Bulk billed options
Pharmacy delivery available
Waiting Times
15 min
Ease of Use
Very easy
Booking Link
InstantScripts
Pricing
$19 - $89
Bulk Billing Availability
No
Working hours
24/7 for consultations, 7 am to midnight every day for customer service
Hair Loss Programs offers
Online hair loss requests
24/7 doctor support
eScript to phone
Delivery options available
Waiting Times
15 - 60 min
Ease of Use
Acceptable
Booking Link
Doctors on Demand
Pricing
$19.80 - $120
Bulk Billing Availability
Yes
Working hours
24/7, some services only during business hours Mon-Fri 8 am to 6 pm (GC-based)
Hair Loss Programs offers
24/7 hair loss consults
History and eligibility review
Prescriptions and referrals
Ongoing doctor access
Waiting Times
Within 15 minutes
Ease of Use
Very easy
Booking Link
24-7 MedCare
Pricing
$49-$75
Bulk Billing Availability
No
Working hours
Even though the website claims 24/7 availability, the GPs are present from Monday to Friday, 8 am to 6 pm, Saturday, 8 am to Midday (AEDT)
Hair Loss Programs offers
Clinical assessment and history
Blood tests and screening
Cause based treatment plans
Referral if needed
Waiting Times
Inconsistent (minutes to hours)
Ease of Use
Acceptable
Booking Link
Hub Health
Pricing
$24.95-$49
Bulk Billing Availability
No
Working hours
Scheduled telehealth appointments between 8 am and 8 pm AEST – waiting time within a few hours if urgent. Priority appointments available for members
Hair Loss Programs offers
Eligibility screening quiz
Phone clinician consultation
Personalised treatment plans
Discreet delivery support
Waiting Times
Several hours
Ease of Use
Acceptable
Booking Link
Click for Health
Pricing
$19 - $99
Bulk Billing Availability
No
Working hours
8 am to midnight Monday to Sunday
Hair Loss Programs offers
Male hair loss consults
Online scripts and repeats
Pathology and referrals
After hours telehealth
Waiting Times
Within business hours
Ease of Use
Acceptable
Booking Link
Burst Health
Pricing
$29.95-$119.95
Bulk Billing Availability
No
Working hours
Customer support phone hours are from Monday to Friday from 9 am to 9 pm.
Hair Loss Programs offers
Online hair loss questionnaire
Doctor or NP review
Compounded treatment options
Discreet home delivery
Waiting Times
2 - 4 business days
Ease of Use
Slow wait times
Booking Link
Greencare
Pricing
$59 - $1,560
Bulk Billing Availability
No
Working hours
Monday to Friday, 9 am to 5 pm
Hair Loss Programs offers
Confidential hair loss consults
Doctor led assessment
Pharmacy fulfilment pathway
Discreet medication delivery
Waiting Times
Several hours to few days
Ease of Use
Slow wait times
Booking Link
Simple Online Doctor
Pricing
$25
Bulk Billing Availability
No
Working hours
Monday to Friday 8.30am to 5pm
Hair Loss Programs offers
Online assessment and consult
Doctor and pharmacist checks
Discreet partner pharmacy
Ongoing program support
Waiting Times
2 business days
Ease of Use
Slow wait times
Booking Link
Frequently Asked Questions About Hair Loss
What are the best telehealth services for hair loss in Australia?
While this is a matter of personal preference, the best providers will provide you with a clinician-led assessment, clear follow-up pathways, and an easy way to escalate to tests or specialist referral when your pattern of hair loss is not straightforward.
Which hair loss treatments can I access via telehealth?
Telehealth most commonly supports prescription medications where appropriate, plus clinical guidance on contributing factors and next steps if tests are needed.
Can I get finasteride or minoxidil online?
Yes. From what I’ve seen, you canreceive finasteride, dutasteride, and minoxidil prescriptions online, through telehealth, if a clinician assesses you as suitable and decides a prescription is clinically appropriate.
How does telehealth diagnose and treat male pattern baldness?
It usually starts with a review of your history and the pattern of thinning to confirm it fits male pattern baldness, then treatment and monitoring are managed through follow-up consults.
Can women access hair loss treatment online?
Yes, women can access telehealth assessment and treatment options, with clinicians often focusing on potential underlying causes before locking in a plan.
Are hair loss telehealth services bulk billed?
Bulk billing can be available with some providers for eligible consult types, but it varies, so make sure to always check at booking.
Do I need to see a doctor in person for hair loss treatment?
Many cases can be managed via telehealth, but I would expect a clinician to recommend an in-person visit or tests if your symptoms are sudden, severe, or suggest an underlying medical issue.
Is online hair loss treatment private and confidential?
Reputable services will treat hair loss as confidential healthcare, use secure platforms, and often support discretion through private consults and careful handling of prescriptions and delivery.
How do I book a hair loss telehealth appointment?
Typically, by filling out an online booking followed by an intake form or questionnaire. These are usually followed a phone or video consult with the clinician who reviews suitability.
How do online prescriptions for hair loss medication work in Australia?
Most platforms will issue an eScript after the consult, if deemed necessary, which you can fill at a pharmacy or through the provider’s partnered pharmacy, depending on the service.
Conclusion
Telehealth has made hair loss care in Australia far easier to access by letting you complete an initial assessment and speak with a clinician from home, often without the delays that come with in-person appointments.
Treating hair loss via telehealth also suits people who want a more private, discreet pathway to discuss thinning or shedding and, if appropriate, begin a treatment plan. With multiple Australian providers offering different clinical hair loss treatment plans, patients can choose between straightforward consults, structured hair loss programs, and pathways that can escalate to testing or specialist input when needed.
Overall, telehealth gives you more flexibility in how you seek support, while keeping treatment decisions tied to clinician review and follow-up over time.
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