Our Writing Team
We actively look for experienced writers who understand the Australian healthcare system and the telehealth industry. Our content team includes professionals with backgrounds in health communication, nursing, and medical research who bring real-world knowledge to every article they write.
Every writer on our team:
Has demonstrated experience in health or medical writing
Understands Medicare, bulk billing, and the Australian healthcare framework
Follows our comprehensive style guide for consistency and clarity
Our writers don't just compile information; they research each telehealth provider thoroughly, analyse pricing structures, evaluate user experiences, and investigate the services offered so you get the complete picture without having to do all the digging yourself.
If you have the right background in health or medical writing and understand the Australian healthcare and telehealth space, you're welcome to contact us via our Contact Us page to enquire about writing for our team.
Lead Medical Reviewer & Fact-Checker
Dr. Tal Rapke is our principal medical fact-checker, bringing extensive experience in both clinical medicine and digital health innovation. A trained Australian physician with a medical degree from the University of Melbourne, Dr. Tal has worked at leading institutions including the Alfred Hospital and has dedicated much of his career to improving healthcare through technology.
As the former CEO and founder of ScalaMed (acquired by Cardinal Health in 2022) and having served as Medical Director and Innovation Director at Sanofi, Dr. Tal combines clinical expertise with a deep understanding of how technology can improve patient outcomes.
Our Medical Review Process:
Dr. Tal and our nursing staff review all health-related content to verify medical accuracy, ensure appropriate context for health claims, and confirm that our information aligns with current Australian healthcare guidelines and best practices.
Research & Investigation
Our experienced writers conduct thorough research on the telehealth providers and topics, gathering information from official sources, analysing service offerings, and reviewing real user experiences.
Writing & Drafting
Content is written following our style guide, with a focus on clarity, accuracy, and providing genuine value to our readers. We prioritise practical information that helps you make decisions.
Editorial Review
Our editorial team reviews each piece for accuracy, completeness, readability, and adherence to our quality standards.
Medical Fact-Checking
Dr. Tal Rapke and our nursing staff review all health-related claims, verify medical accuracy, and ensure content reflects current healthcare standards.
Final Review & Publication
Content receives a final check before being published, ensuring all elements are accurate, links work correctly, and the information is presented clearly.
Ongoing Monitoring & Updates
Our team regularly revisits published content to ensure it remains accurate and up to date as telehealth services evolve.
Our Update Process
Regular Content Audits: Our writers systematically revisit published content to check for accuracy and relevance
Price & Service Monitoring: We track changes in pricing, services, and availability across the telehealth providers we cover
Industry Updates: We stay informed about regulatory changes, new Medicare items, and shifts in the Australian telehealth landscape
Reader Feedback: We actively welcome feedback from our readers and investigate any reported inaccuracies promptly
Understanding Our Content Dates
You'll notice dates displayed on our content:
Date in our blog: When the content was first created and published
"Medically reviewed by" date: When a healthcare professional last verified the medical accuracy
"Last updated" date: When the content was most recently revised, whether for price updates, new information, or corrections
Our Commitment to You
Editorial Independence: Our reviews and comparisons are based on thorough research and analysis, not influenced by commercial relationships
Transparent Methodology: We clearly explain how we evaluate and compare telehealth providers
Honest Assessments: We highlight both strengths and limitations of each provider we review
Clear Disclosures: Where we have affiliate relationships, we disclose them clearly without letting them affect our editorial judgment
We're not affiliated with any government agency or Medicare. Our goal is simple: to help Australians find the telehealth services that best meet their needs by providing accurate, unbiased information.