ReadyMed Review

Bottom Line:

ReadyMed offers a fast, affordable way to access online medical certificates and telehealth consultations across Australia. It’s a mid-range option, more affordable than premium services like InstantScripts, but slightly slower in response time than Hola Health. 

ReadyMed is an Australian telehealth provider platform which is designed for convenience, offering online medical certificates and GP consultations. The ReadyMed platform is affordable and reliable as its users have access to AHPRA-registered doctors for quick online assessments.

Compared to other competitors in the telehealth space like HolaHealth or InstantScripts, ReadyMed stands out in terms of a straightforward process and transparent pricing. It is, therefore, a go-to choice for individuals seeking simple and legitimate healthcare access online.

Pros:

1. Fast processing with most certificates approved within 60 minutes. 

2. Simple and intuitive interface suitable for first-time telehealth users.

3. Fixed pricing and no hidden fees at the checkout. 

4. AHPRA-registered Australian doctors.

Cons: 

1. Limited services range compared to larger providers like InstantScripts. 

2. Medical certificates cannot be backdated, which may inconvenience some users.

3. No live chat support or after-hours helpline.

4. Lacks a dedicated mobile app as compared to many other telehealth providers who have a dedicated mobile app for iOS and Android devices. 

ReadyMed: Available Services

ReadyMed provides several key online health services that aim to replace quick in-person GP visits with a seamless digital process.

Online Prescriptions: Eligible patients can obtain digital prescriptions or referrals following a short online consultation.

Blood Test Referrals: Doctors can issue referrals for diagnostic tests if clinically appropriate. 

Medical Certificate: Users can request and receive medical certificates through an online form, reviewed by an AHPRA-registered doctor. Certificates are delivered via email, typically within 60 minutes.

Telehealth Consultation: Users can book consultations for general health concerns, prescriptions, and referrals. Each session costs $38.50, with doctors available seven days a week.

Unlike competitors like InstantScripts, which offer mental health plans, weight loss programs, and repeat prescription subscriptions, ReadyMed keeps its focus on core, fast-turnaround GP services. This makes it best suited for users who need simple, one-off medical assistance rather than ongoing care.

ReadyMed offers a basic telehealth platform but lacks in delivering a wider range of medical services.

How Much Does ReadyMed Cost?

ReadyMed maintains transparent, flat-rate pricing that appeals to users who dislike hidden fees.

• Online Medical Certificate: $27.50 (single or multi-day).
• Telehealth Consultation: $38.50 which covers advice, prescriptions, and referrals.
• Repeat Requests: Same flat fee structure applies to subsequent services.

Unlike other telehealth providers, ReadyMed offers no subscription or membership costs. Payment is completed securely online at the time of booking.

Wait Times and Processing Speed

Most medical certificate requests are reviewed within 60 minutes, depending on submission volume. Telehealth consultations are booked for same-day availability. While not the fastest on the market (Hola Health sometimes processes within 15-30 minutes), ReadyMed is generally reliable for quick access outside standard GP hours.

In comparison, InstantScripts charges slightly higher fees ($39 - $45) but may provide faster response times during peak hours. ReadyMed’s balance between cost and turnaround time positions it as a cost-effective mid-range option for Australians seeking prompt, professional online medical care. 

How Easy Is ReadyMed to Use?

ReadyMed’s website is straightforward and designed for efficiency. Users can complete the entire request for a medical certificate in under five minutes, without logging in or creating an account. The form is cleanly structured, and medical certificates are emailed once approved, removing the need for downloads or manual uploads.

From a design standpoint, the interface is mobile-responsive, though a dedicated app is not yet available. Compared to InstantScripts and Hola Health, ReadyMed offers one of the simplest user flows, but it lacks advanced usability features like in-app chat or ongoing consultation tracking.

Users report smooth navigation and minimal loading delays. Accessibility-wise, ReadyMed performs well on desktop and mobile browsers but could improve by offering larger text and dark mode options for better readability.

While some competitors allow users to save profiles for repeat visits, ReadyMed focuses on speed and privacy over complexity. Overall, the user experience aligns with its purpose: a fast, minimalistic platform for straightforward healthcare tasks.

How Safe Is ReadyMed?

ReadyMed complies with the Australian Privacy Act 1988, ensuring that all personal health information is securely stored and accessible only to authorised practitioners.[1] The platform uses SSL encryption for data transmission and protects records through restricted administrative access.

All doctors are AHPRA-registered, which further guarantees professional handling of sensitive data. ReadyMed’s privacy policy clearly states that no user data is shared with third parties for marketing purposes.

Compared with similar telehealth providers, ReadyMed meets the standard security expectations but could increase transparency by publishing details on encryption levels or data retention periods. Overall, it’s a safe and compliant platform for confidential online consultations.

Customer Support at ReadyMed

ReadyMed provides customer support via email and an online contact form. While the absence of live chat or phone assistance may limit immediate help, the response time is generally within one business day.

The support team handles inquiries related to service access, payment, and certificate delivery. Compared to other telehealth providers, like Hola Health, which offers quicker multi-channel communication, ReadyMed’s support is slower but still reliable for non-urgent matters.

It would benefit from expanding accessibility features such as weekend response hours or a chatbot for basic enquiries. Nevertheless, users report courteous and helpful communication once responses are received.

Final Thoughts on ReadyMed

ReadyMed delivers an efficient, legitimate, and cost-effective telehealth experience for Australians needing quick medical certificates or consultations. Its clear pricing, qualified doctors, and fast turnaround make it a dependable mid-range choice. However, limited-service variety and slower customer response times may deter users seeking all-in-one digital healthcare solutions.

If your priority is speed and simplicity, ReadyMed is worth considering, especially for single appointments and short-term certificates.

All information on this page is independently researched and verified. We have made every effort to provide the most accurate and up-to-date information in this review. However, please ensure you check the most current pricing and service information before booking. 

Telehealth is recommended in addition to primary care and cannot provide the same accuracy as in-person physical assessments by your GP. Consult your primary healthcare provider for comprehensive and personalised medical advice.

[1] https://www.oaic.gov.au/privacy/privacy-legislation/the-privacy-act