ReadyMed Review

Bottom Line:

ReadyMed offersan affordable 1-hour medical certificate service and telehealth consultations with specific doctors for referrals, eScripts and advice. It provides a transparent flat-fee approach and potentially greater continuity of care than some larger telehealth providers.

ReadyMed is an Australian telehealth provider with extended opening hours, which offers online medical certificates and AHPRA-registered doctor consultations for referrals, eScripts and medical advice/ treatments. The provider offers flat prices at affordable rates. Where providers like Hola Health offer a wait time guarantee of, for example, 15 minutes, ReadyMed guarantees a 1-hour turnaround for medical certoficates and a full refund, if a same-day doctor’s consult is unavailable.

Pros and Cons

Pros:

1. Simple and intuitive interface suitable for first-time telehealth users.

2. Fixed flat fee pricing for consults and certificates.

3. Medical certificate requests reviewed within 60 minutes and issued quickly, without doctor’s consult.

4. Potentially greater continuity of care than other telehealth providers, as only two doctors listed on website – both highly experienced GPs. (Although this may be subject to change.)

5. Doctor profiles visible on site.

Cons: 

1. No live chat support or after-hours helpline.

2. Doctors not always available for same day consult, reflected in the service’s full refund guarantee.

3. Employers may request certificates issued post doctor’s consult, not just a review.

Available Services

ReadyMed: Available Services

ReadyMed provides several key online health services, divided into two streams: medical certificates and telehealth consultations (for referrals, eScripts, or treatment) with specific doctors, listed on the site. At the time of my review, this consisted of two highy experienced GPs.

Online Prescriptions: Eligible patients can obtain eScripts through a doctor’s consultation.

Blood Test Referrals: Doctors can issue referrals for diagnostic tests or a specialist if clinically appropriate.

Medical Certificate: Users can request and receive medical certificates through an online form. This can be complete without creating an account or Medicare card number and isreviewed by an AHPRA-registered doctor. If approved, certificates are delivered via email, typically within 60 minutes.

Telehealth Consultation: Users can book consultations for general health concerns, prescriptions, and referrals.

ReadyMed provides reasonably fast medical certificates and access to all other services via online consults. There are two AHPRA-registered doctors listed on the site at the time of my review, both of them GPs.This makes it best suited for users looking for simple access to medical certificates or those who are looking for a telehealth provider with specific telehealth doctors experienced in General Practice for ongoing care.

Pricing and Speed

How Much Does ReadyMed Cost?

ReadyMed maintains transparent, flat-rate pricing, making it easier to know your out-of-pocket costs than with providers with complex pricing structures, such as AussieScripts.

• Online Medical Certificate: $27.50 (single or multi-day)
• Telehealth Consultation: $38.50 (covers advice, prescriptions, and referrals)

ReadyMed offers no bulk billing and no medication delivery option.

Wait Times and Processing Speed

Medical certificate requests are reviewed within 60 minutes.. They are issued post review and the FAQs state they can be expected the same day.

Telehealth consultations are booked for same-day availability. In comparison, providers like InstantScripts may charge slightly higher fees ($39 - $45) but often guaranteed wait times for specific services, including doctor’s consults.

User Experience

How Easy Is ReadyMed to Use?

ReadyMed’s website is straightforward. Users can complete their medical certificate request in under five minutes, without logging in or creating an account. The form is cleanly structured, and medical certificates are emailed if approved.From a design standpoint, the interface is mobile-responsive, though a dedicated app isn’tavailable. Compared to bigger providers with more servicesm such as InstantScripts and Hola Health, ReadyMed offers one of the simplest user flows. However, it does lack advanced usability features like in-app chat or record management for users.While mostcompetitors allow users to save profiles for repeat visits, ReadyMed focuses on speed and privacy over complexity. Overall, the user experience aligns with its purpose: a minimalistic platform for straightforward healthcare tasks.

Privacy and Data Security

How Safe Is ReadyMed?

ReadyMed complies with the Australian Privacy Act 1988, ensuring that all personal health information is securely stored and accessible only to authorised practitioners[1].The platform uses SSL encryption for data transmission and protects records through restricted administrative access.

ReadyMed’s privacy policy clearly states that no user data is shared with third parties for marketing purposes.

Overall, ReadyMed is a safe and compliant platform for confidential online consultations.

Customer Support

Customer Support at ReadyMed

ReadyMed provides customer support via email. The response time is generally within one business day.

The support team handles inquiries related to service access, payment, and certificate delivery.

As ReadyMed is a smaller telehealth provider that has only been around for little over a year [2], there aren’t many user reviews available online – likely due to a low volume of patient requests, However, the absence of negative reviews suggests that ReadyMed’s service works as expected. 

Final Thoughts on ReadyMed

ReadyMed delivers an efficient, legitimate, and cost-effective telehealth experience for patients needing hassle-freemedical certificates or consultations. Its clear pricing and qualified doctors make it a good choice, especially for patients who do not want to register with aprovider or, indeed, those looking for greater continuity of care with a smaller team of experienced doctors..

If your priority is simplicity and affordability, ReadyMed is worth considering.

All information on this page is independently researched and verified. We have made every effort to provide the most accurate and up-to-date information in this review. However, please ensure you check the most current pricing and service information before booking. 

Telehealth is recommended in addition to primary care and cannot provide the same accuracy as in-person physical assessments by your GP. Consult your primary healthcare provider for comprehensive and personalised medical advice.

[1] https://www.oaic.gov.au/privacy/privacy-legislation/the-privacy-act

[1] https://abr.business.gov.au/ABN/View?abn=54680898202