Knowing when to visit a dermatologist in person versus using a virtual dermatologist can make the difference between getting timely, high-quality care suitable for your needs. This patient guide will help you understand how to choose, as well as the benefits and limitations of each option. Let’s get right into it.
MediCompare Patient Guide to Virtual vs. In-Person Dermatologist Visits

MediCompare Patient Guide to Virtual vs. In-Person Dermatologist Visits
Virtual Dermatologist
Benefits
There are many benefits to online dermatologist consultations, such as easier, more convenient access to care for those with mobility issues, living remotely, or needing appointments after hours. Shorter wait times and lower costs than for in-person appointments can be other benefits.
Common conditions like acne, eczema, and rashes, as well as prescription renewals and follow-ups, can often be very effectively managed via telehealth. That makes it a great first step in determining whether an in-person visit may be required [1].
While video calls with a high-resolution camera and good lighting can give the consulting virtual dermatologist a relatively good idea of rashes, they are no substitute for physical checks during an in-person appointment. For example, skin cancer screenings require thorough in-clinic examinations, where the dermatologist can use specialised equipment such as dermatoscopes. Essentially, virtual consults cannot replace in-person evaluations for complex conditions.
Face-to-Face Skin Checks
In-person dermatologist consultations are the gold standard for skin cancer screening and complex conditions, as mentioned above. Not only allow face-to-face consults for a hands-on skin exam, they also enable the consulting specialist to perform immediate treatment like biopsies or lesion removals.
The downside to seeing a dermatologist in person can be the - often long - wait lists and high costs. Even with a valid referral, costs are generally higher than for telehealth dermatology consultations. And this is before you factor in expenses such as travel, parking and downtime from work.
Summary
While online dermatologists can seem like the more attractive choice for an initial consultation, a hybrid model can often be the best approach. Virtual consultations offer greater convenience and access. They can also be cheaper and provide prompt initial advice.
For a more thorough approach, escalating or complex conditions, and professional skin cancer screening, in-person consults are your best choice. They also offer the benefit of immediate treatment or any necessary procedures.
Finally, if you notice a new or changing mole, consult a doctor straight away. You could use telehealth options for an initial triage to also evaluate the need for an in-person check-up.
Most comprehensive telehealth providers offer referrals to dermatologists and some, such as Docto have virtual specialists on call. MediCompare can help you find the most suitable provider for you, including bulk-billed options.
Disclaimer
This article is for informational purposes only and is no substitute for professional medical advice. Please choose your provider with care. Always consult your doctor or a qualified health professional regarding any health-related questions or concerns.
