Top 10 Telehealth Providers in Australia for 2025

Digital health solutions have become very popular among Australians, with 1 in 4 Australians using telehealth services in 2024. While they all offer convenience and easier access to healthcare, it can be hard to know which one to choose. After vetting some of the most popular providers, I’ve come to believe that user reviews are perhaps the best indication of high quality. If they are based on a significant number of users, they often offer a snapshot of what to expect. They also often reflect a change in service level rather quickly. To help you identify the top ten telehealth providers, I’ve ranked some of the top sites on MediCompare and compared them with ProductReview’s 2025 rankings.

Hola Health offers comprehensive 24/7 telehealth services within 15 minutes at affordable prices - and some bulk billing.
Prime Medichas short wait times, reasonable pricing and a comprehensive, premium telehealth service, as well as some bulk billing doctors.
Aussie Scriptsis a good and reliable choice for simple, everyday health concerns at mid-range prices. Some bulk billing available.
Healthy Life is one of the most comprehensive telehealth and wellness providers on offer. Hola Health provides its 24/7 consultations. It offers short wait times and mid-range prices for most services.
Medmate offers comprehensive telehealth consultations within one hour at varying prices. Some rebates are available.
Instant Consult is one of the speediest and most affordable telehealth services. It receives consistently high ratings. Some bulk billing available.
Abby Health offers fully bulk-billed telehealth services during extended opening hours. The provider has a very intuitive booking and consultation process.
Updoc has 24/7 same-day telehealth services, which are also available via monthly subscription.
Qoctor provides virtual GP services at low prices and 15-minute priority appointments. Fully bulk-billed mental health treatment plans are also available.
Our Sage is another solid, mid-range telehealth service provider with 15-minute wait times.

Productreview is one of the leading consumer review websites, which makes it easy to see user reviews at a glance. It has one of the most extensive lists of rated telehealth providers in Australia, with a significant number of reviews. Other popular sites include Trustpilot and Google Reviews, but neither of these makes it easy to get an overview of telehealth providers. Here are Productreview’s top-rated telehealth providers:

Equal first with a rating of 4.9 out of five stars:

Kin Fertility offers comprehensive telehealth fertility consults and services.
Stigma Health specialises in discreet sexual telehealth services.
Dr Jimmy offers a wide range of telehealth services.

NextClinic sits in second place with 4.8 out of five stars. It’s a user-friendly platform offering extensive healthcare services.

In equal third place with a rating of 4.7 out of five stars:

Updoc offers comprehensive telehealth services, including via a monthly subscription.
Burst Health provides innovative telehealth solutions, focusing on patient satisfaction.

InstantScripts comes in fourth place with 4.6 out of five stars. The comprehensive telehealth provider emphasises fast access to medication.

Equal fifth with 4.5 out of five stars:

Youly specialises in women's health, offering convenient telehealth consultations.
Simple Online Doctor provides GP consultations and comprehensive telehealth services.
Healthylife offers a holistic approach to telehealth, integrating wellness products and services and telehealth services through Hola Health.

Four additional telehealth providers come hot on the heels of the above companies: Prime Medic, Pilot, Hub Health, and Instant Consult.

Top Ten Most Popular Australian Telehealth Providers in 2025