Bottom Line:Aussie Scripts provides fast, convenient online healthcare for everyday needs, including prescriptions, pathology referrals, and medical certificates. While it’s not a substitute for in-person GP visits, it’s a legitimate and reliable option for simple, everyday health concerns.
Feature |
Details |
Website | https://aussiescripts.com.au/ |
Phone Number | 0734917189 |
Services Offered | Telehealth consultations, online prescriptions, pathology referrals, medical certificates, UTI treatment |
Response Time | Average response time/return call time: Within 20 minutes for a consultation. |
Price Range | Services start from $20-$40 to $90. |
Mobile App | Aussie Scripts app is available for Android and iOS devices. |
Operating Hours | 6 am to 12 am, 7 days a week |
The Aussie Scripts platform is designed for straightforward conditions and everyday medical requirements, and offers a comprehensive range of telehealth services to meet these requirements. Key services include:
Online Prescriptions: Patients can request repeat or new scripts for common medications. Aussie Scripts eRx prescriptions can be directly sent to patient-nominated pharmacies.
Blood Test Referrals: Users can access standard pathology and naturopathy blood test options. Aussie Scripts' blood test results are usually available within a few days.
Doctor Appointments: All doctors are registered in the AHPRA [1] and are fully licensed to prescribe, refer, and order tests.
Alternative Medicine: Aussie Scripts also offers alternative medicines for patients looking for natural alternatives.
Smoking Cessation: Aussie Scripts offers smoking cessation programs for patients looking to quit smoking.
Mental Health Plans: Available for patients needing psychologist support or specialist follow-ups.
UTI Treatment: Aussie Scripts UTI management is top-notch. It offers fast consultations for uncomplicated UTIs with prescriptions issued online. For complicated UTIs, patients will need to visit their GPs.
Weight Loss Support: Aussie Scripts offers a well-structured weight-loss program and support with practical advice.
Medical Certificate: Suitable for work or study leave. Certificates are issued after a short consultation and delivered electronically.
The pricing of each service offered at Aussie Scripts is displayed clearly on the website. In comparison with other telehealth providers, Aussie Scripts’ prices are quite market competitive. This feature helps patients in making quick financial decisions when their health is at stake. While exact fees may vary depending on the service, typical costs are as follows [2]:
The Aussie Scripts online platform and app are designed to be user-friendly and straightforward. Navigation is clear, with services like prescriptions, pathology, and medical certificates prominently displayed on the homepage. Users can quickly select a service, complete a brief questionnaire, and submit their request in just minutes.
The Aussie Scripts app enables patients to easily access their accounts, request new services, and receive updates on pathology results and prescriptions. Both the website and app integrate seamlessly with eRx, allowing prescriptions to be sent directly to pharmacies.
In terms of clarity, I found the process to be very straightforward. Each service includes a brief explanation of its contents, pricing, and what patients can expect in terms of turnaround time. The steps are outlined clearly, reducing confusion and making the experience accessible even for those less tech-savvy.
Overall, the platform offers a fast and accessible alternative to in-person consultations for simple medical needs. While it cannot replace traditional GP visits, especially for complex conditions, Aussie Scripts’ clean design, quick processing times, and secure system make it a positive experience for most users.
Aussie Scripts takes privacy and data protection seriously. As an Australian telehealth provider, it complies with the Privacy Act 1988 [3] and relevant digital health standards. All personal health information is encrypted during transmission and stored securely, with strict access controls in place.
Patient data, including Aussie Scripts pathology results and blood test records, is only accessible to authorized medical professionals. The use of eRx further enhances prescription security by eliminating paper scripts. Users can therefore feel reassured that their sensitive health information is protected and handled in accordance with Australian privacy regulations.
Aussie Scripts provides customer support via multiple channels, including email, the Aussie Script contact number, and a dedicated help section on their website. Support is available during business hours, with typical response times within one working day.
For urgent prescription queries or pharmacy issues, patients can call the Aussie Scripts phone number listed on the site. The platform also includes FAQs and online resources that help answer common questions without needing direct support.
It is crucial here to notice that Aussie Scripts’ Telehealth service is available every day from 6 am to midnight. In my experience, Aussie Scripts’ support is generally responsive and helpful.
All medical information provided here is accurate to the best of our knowledge at the time of writing and based on publicly available sources. However, this review is intended for informational purposes only and should not be used as a substitute for professional medical advice.
Patients should always consult their regular healthcare provider for comprehensive, personalized guidance. Telehealth services, such as Aussie Scripts, are best suited for straightforward conditions, rather than emergencies. Medicompare strives to ensure accuracy; however, users should exercise caution and use telehealth services responsibly.
