About Us - MediCompare 

Simplifying telehealth choices is at the core of our mission. Our website is the first Australian platform to offer comprehensive, independent reviews of nationwide telehealth services. We empower you to make well-informed choices and compare service providers at a glance. 

We understand finding the right provider can be challenging. Many services’ websites lack transparency, making it hard to understand what’s on offer, let alone compare your choices when you’re unwell.  

So, we’ve made it easy for you. MediCompare offers tools to quickly discern which provider offers the cheapest medical certificates, fastest scripts, most qualified doctors, best customer service, bulk-billed services, free or fast delivery, and much more. 

Whether you are looking for a one-off provider or a regular telehealth platform for ongoing needs, we have thoroughly evaluated the options in our comprehensive reviews of each provider. 

Our team of experts has pored over user reviews, checked each provider's credentials and adherence to best practice, and compiled it all in one place for you. What you get is unbiased advice at your fingertips. We’re taking the guesswork out of online medical care for you.  

We care about people and are driven by empowering you to make well-informed healthcare choices. A passion for independent research and a wealth of experience in the healthcare sector unite us in our mission. As medical and healthcare experts and writers with decades of experience, we treat each review as a thorough investigation of the specific telehealth provider. Due to our industry experience, we can cut through the marketing speak, evaluate user reviews, and provide information to you straight up. As a result, you’ll be able to compare providers at a glance. 

Dr Tal Rapke is our resident medical expert and healthcare innovator. A trained Australian physician, he has been at the helm of multiple healthcare businesses. He has founded the cutting-edge ScalaMed, a digital prescription wallet that enables patients to receive scripts from doctors nationwide, compare pharmacies’ prices, and fill their scripts before having them delivered – all from their phone, through a single, simple app.  

The former Innovation Director at Sanofi and pioneer of eScript management has supported multiple healthcare businesses in developing their technology solutions. He has held roles ranging from CEO to Medical Director and Innovation Director, and is now driving MediCompare’s commitment to making telehealth solutions accessible to patients like you. 

His 20+ years in the industry have seen him work as a medical doctor in rural Kenya and with indigenous communities in Australia, as well as growing the most extensive web-based health information library in the US and leading Cardinal Health's technology solutions before returning to Australia. He shares a passion for making healthcare accessible to everyone with our resident writer and editor, Anna Faulkner.  

With a focus on health and wellness, Anna has been instrumental in taking several writing projects to the next level through her research-based, journalistic approach to content. These have included a premium youth sports academy website, an innovative physiotherapy and rehabilitation app, and a 100,000-word-plus menopause guide. 

She thrives on creating accessible, yet highly informative and practical health content. She has worked as an editor and writer for new healthcare apps, fitness businesses, magazines, and wellness websites and books. As a ghostwriter, content creator, columnist, and editor for health businesses, Anna draws on her background in health education and journalism to deliver clear and actionable content for readers.  

Our site differs from other telehealth service finder sites, as it aims to provide not just listings but also evaluations of each provider. We offer independent, in-depth reviews, comparison tools, a comprehensive telehealth library, and constantly updated content. Ultimately, we empower you to make better telehealth choices.  

On our site, you can check each provider for the service you may be after, for example, a doctor’s consultation, and compare pricing, wait times, and additional information at a glance. If you are looking for medical certificates, we have broken them down into single- and multi-day options, including school/ work/ carer’s leave. We also provide information on expected wait times, whether the service allows certificates to be backdated, and whether a doctor’s consultation is required.  

Our examinations go beyond stating whether a telehealth provider offers bulk billing and instead qualify any gap fees and the availability of bulk-billed items. Saving you the hassle of browsing multiple user review sites, we have compiled them into one convenient location for you. This includes evaluating whether there are any trends in the reviews, such as numerous reviews by the same users left on various sites, and discrepancies between sites or reviews on one site, which may indicate bought reviews or a difference in the quality of doctors or services provided.  

You’ll find opening hours, contact details, service lists, pricing, and wait times at a quick glance in each review as well as in our comparisons. Our site is designed with you in mind, and we verify that this is the case for each provider as well.  

Our editorial team includes medical writers and medical professionals to ensure accurate and comprehensive reviews. Each article is independently researched and written, taking a balanced approach to examining the available data before being fact-checked by our editorial team and a medical expert. This process enables us to avoid bias and ensure that all information provided is accurate at the time of publication. 

All listed and reviewed telehealth providers are licensed and legitimate Australian healthcare providers. Where there has been doubt about business practices, we endeavour to represent the available information in the most context as possible for you to form your own opinion, without bias on our part. 

MediCompare is an Australian-first platform for comparing telehealth providers. It is driven by Australian experts focused on giving you agency to make informed healthcare decisions. We are taking the guesswork out of telehealth choices.  

We are committed to keeping your personal data safe. If you interact with us via email, your information is protected and kept confidential in line with the Australian Privacy Act 1988. As we do not provide any telehealth services ourselves, we do not collect any sensitive medical data. 

MediCompare.com.au is an affiliate site. This means that we may receive compensation from any telehealth provider you choose on our site if you click on links or sign up through our platform. However, as we aim to be Australia’s first and most trusted telehealth provider comparison site, affiliate links do not impact our editorial strategy. We believe in providing unbiased and transparent comparisons to earn your trust. Your online healthcare choices are entirely your decision and should be made independently of any telehealth provider’s marketing strategy. 

We value your questions and feedback. You can reach us here via email below: 

support@medicompare.com.au 
info@medicompare.com.au 
help@medicompare.com.au 

We are located in Bondi, NSW 2026, Australia. We will reply to your email promptly during business hours (AEST).  

All information provided by MediCompare is for general purposes only. It does not represent medical advice. While we take great care to research and fact-check, we encourage you to check key information for your chosen provider before booking, as the information may change. For medical advice or any health-related concerns, please get in touch with your licensed healthcare provider.